What should you do if you have a back up?

1.  Try to carefully close as many drain openings as you can, using care with  delicate ceramic plumbing fixtures.
2. Don’t run water down any drain in your home until the stoppage is cleared.
3. Check with  your neighbors. Are they experiencing any issues? If they are, this could indicate that the problem exists in the main line.
4. Call a plumber to asssist with clearing the issue, closing your drains, and assessing the situation.  B & R Septic Service 970-963-3814 or Roto-Rooter  970-925-1833
5. Call us to report the issue. We will recommend action and check the mainline for issues.
6.  Call your homeowner’s insurance company to determine what coverage may be available.

Common Causes of Sewer Backups

1. Separated Joints
2. Clogged Pipes (see “What Not to Flush”)
3. Root Damage
4. Cracks in the Pipe
5. Mainline Backups

Who Cleans up the Mess?

You do. If the backup occurs in your line or in the main line as a result of anything other than the utility’s negligence, it is your responsibility.

Aspen Consolidated Sanitation District  is not responsible for your service line, or for acts of nature or vandalism. In most cases, we will help you coordinate clean up with a cleaning service, but ultimate financial responsibility may lie with you.

What we are doing to prevent backups?

Aspen Consolidated uses industry Best Practices to maintain its sewer system and lessen the chance of stoppages. This includes video and physical inspections as well as cleaning and/or degreasing when necessary. Even with this, some backups are unavoidable, especially if caused by vandalism.

Insurance Options

Your homeowners insurer may offer coverage for sewer and drain backups. It could provide  thousands of dollars of coverage for relatively low cost.  Ask your agent about coverage.

Additional information available at:  Cover Your Flush